Contact Information

We love to use email... we really do.

As an online only store we may not always have someone standing by to answer the telephone when it rings so we rely on email as much as possible. If we are unable to answer please leave us a message along with your order number (if you have it handy) and a call back number we will return your call within 1 business day, if not sooner!

Use either of the emails below to reach us...

General inquiries to... Info@MoonbeamBaby.com
Current order questions or concerns to ... CustomerService@MoonbeamBaby.com

If your issue is urgent, of course you can call us:
Phone: (888) 311-0597, Monday - Friday from 9:00 a.m. - 5:00 p.m. CST.

Important:

Due to the personalized nature of our products we can not accept phone orders.

We really need to have all orders in written form. Online is best but if you have website issues or can't figure something out we can always accept emailed orders. Please include the product name, color choices, names fonts and thread colors. We'll create the order here and email it back to you for your approval and payment.

Thank you for your understanding and Thank you for shopping with us!